Mobile Enterprise Services

VeriSign® Mobile Enterprise Services assist businesses in sending time- and event-based messages and alerts to partners, customers, and employees—both domestically and internationally—via SMS text messages, voicemail, or email.

This robust, device-agnostic, cross-carrier messaging solution helps businesses to mobilize applications and business processes, so they can:

Increase profitability with rapid customer awareness, faster routing, and reduced call center inquiries
Gain efficiency through real-time messaging
Add secure, scalable, and interactive features to serve customers and vendors in innovative ways

Comprehensive Solution

Mobile Enterprise Services offers an end-to-end solution, which gives businesses access to our global network, server software, and messaging application. Companies can sign on for all three service components, or pick and choose the components they require.

Available as either a hosted or licensed software solution, Mobile Enterprise Services enable SMS, voice, email, and IM message creation, escalations and alert generation, and connection with Outlook, LDAP, Remedy, Siebel, and SAP.

Global Reach

Mobile Enterprise Services leverage the VeriSign Mobile Delivery Network, which includes 500 worldwide carriers, 150 countries, support for all wireless devices, and major protocols (XML, WCTP, SIP, SMTP, SNPP, HTTP, TAP, and DTMF).

Superior Customer Support

For seamless integration, Mobile Enterprise Services offers a Support Account Manager (SAM), technical support help desk, automated escalation paths for responses to downtime, access to our application and solution development team, and a secure Web-based interface for tracking messages and viewing reports.

Trusted Partner

As a pioneer in Internet security and networking, VeriSign is already a trusted partner for secure communications and transaction processing. Mobile Enterprise Services leverage this security expertise to protect and enable the exchange of data through SMS messaging applications.