Domain Name Services - Market Research from VeriSign, Inc.

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Domain Name Services



Market Research

VeriSign is committed to meeting the needs of our Registrar Channel with quality products and services and premiere support. One way we do this is by providing access to insightful industry research. This research assists us in further developing the products and service that help you meet your goals, and can also be used to help you market and sell services to end-users.

Currently available research reports are shown below. Please check back often - this section will be updated as new reports become available. Get definitions of key words used throughout these reports.

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Study

Synopsis

Product Type

Geography

Major Findings

Study of over 700 business prospects as well as current and lapsed owners of domain names. Provides a good understanding of market composition of current and lapsed domain name owners as well as purchase and loyalty drivers.

.com, .net 
IDN

Asia (China, Japan, Korea)

  • User and Prospect Profiles
  • Loyalty Factors
  • End-User Needs
  • IDN Dynamics

Study of 600 telephone interviews with business customers to understand awareness and market viability of internationalized domain names (IDNs)

.com, .net 
IDN 
ccTLD

Europe (Spain, Germany, Sweden, Norway, Denmark)

  • Awareness and Ownership
  • Product Perceptions
  • Purchase Drivers

Consumer focus groups studying how people navigate on the internet, including interest and use of URLs, bookmarks, searching and exploring concepts of IDN and ASCII

.com, .net 
IDN

Asia (China, Japan, Korea)

  • Navigation Behavior
  • Product Perceptions

Over 50 telephone interviews to examine business practices and characteristics of current registrars as well as identify market challenges, best practices and potential opportunities.

.com, .net 
IDN 
ccTLD

United States 
Europe 
Asia

  • Registrar Profile
  • Growth Opportunities
  • Success Factors
  • Use of Resellers

Qualitative study of over 280 IDN registrants conducted by Registrars on behalf of VeriSign. Study reviewed benefits and drawbacks of IDNs, intent to renew and perceptions of various domain products.

.com, .net 
IDN

United States 
Asia (China, Japan, Korea)

  • Navigation Behavior
  • Product Perceptions

Quantitative study of 300 participants to define target market profiles for interest in IDN products and provide information on purchase drivers.

IDN

Asia (China, Korea)

  • Awareness and Ownership
  • Purchase Drivers

Series of focus groups consisting of members from midsize to large firms to understand how firms purchase and use domain names, and to test the appeal of IDN products.

.com, .net 
IDN

Sweden 
Europe

  • Ownership and Awareness
  • Product Perceptions

Study involving on-line interviews with over 1,400 consumer and small business prospects as well as current and lapsed owners of domain names. Provides a good understanding of market potential and new product opportunities with a global span.

.com, .net

United States 
Europe (Germany, United Kingdom, Spain)

  • User and Prospect Profiles
  • Loyalty Factors
  • End-User Needs



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