McLeod USA Incorporated
is one of the nation’s largest independent competitive telecommunications
service providers, offering local, long-distance, and wireless services
to customers in 25 western states. McLeod USA prides itself on its exceptional
customer relations, and its ability to work closely with customers and
provide them with specific needs.
Challenge
To maintain this
customer focus in the competitive telecommunications market, McLeod
USA needed to outsource much of its infrastructure to a partner who
could provide unmatched Signaling System 7 (SS7) capabilities and top-tier
database services.
“We’re always
working together with VeriSign to ensure our success.”
Chad Hoffstetter Senior Manager of Voice Network Engineering McLeodUSA
Solution
McLeod USA turned
to VeriSign for Line Information Database (LIDB) and Number Portability
(NP) Service Order Administration services, as well as access to the
extensive VeriSign Signaling System 7 (SS7) network.
Results
Having implemented the services, McLeod USA was able
to successfully expand its network and product offerings.
McLeod USA was able to devote more resources towards
customer relations, and cement its reputation as a telecommunications
provider that is attentive to customer needs.
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