One of the first
companies to offer customers a joint telephone, cable TV, and broadband
internet service package, Knology, Inc. is a leading provider of bundled
communications services in Georgia, Alabama, Florida, Tennessee, and
South Carolina.
Challenge
To support expansion
and offer customers a wider variety of options, Knology needed to partner
with a provider of comprehensive Signaling System 7 (SS7) services that
could help manage their complex communications infrastructure reliably
and affordably.
“Our
expectations are set to very high standards, and VeriSign has exceeded
those standards.” Felix
Boccucci
Vice President Knology, Inc
Solution
Knology turned to
VeriSign for comprehensive SS7 capabilities, and thorough Line Information
Database (LIDB) and Number Portability (NP) Service Order Administration
services, which would allow Knology to meet existing communications
standards while offering customers dynamic new options.
Results
With the VeriSign services, Knology was able to operate
more efficiently and thoroughly, while expanding their service offerings.
The LIDB and NP services allowed Knology to greatly
simplify order-entry and provisioning tasks, and to provide customers
with the quickest and easiest number-portability process available.
Integration with the VeriSign SS7 network significantly
extended Knology’s network coverage.
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